skip to Main Content

Find answers to most frequently asked questions here!

~The Chihuahua Center Team

SECTION ONE: ABOUT PRODUCTS

1. How Long Does Shipping take?

Majority of our products ship from within the USA. We have worked hard to be able to ship from within the USA. Most of our products will ship immediately after purchase from the United States. Some of our specialty items will ship from outside countries like China, Germany, and a few others.

2. Where Do I find my order tracking number?

Once the order is processed through our fulfillment center, we will be able to provide you with a USPS tracking number. There will be a few days required to process the order. You can email us at [email protected] and we will be able to provide you with your tracking number after the initial fulfillment period.

3. I Ordered More Than One Item, and Only Received One Or Part Of The Package. Why Is That?

We currently have multiple fulfillment centers spread out different locations, so all of our items do not ship from the same place. If you only receive part of your order or bundle, please, be patient, the rest of your order is on the way and should be at your location as soon as possible.

4. I placed my order but I did not receive an order confirmation email, What’s Going On?

Please make sure your email is correct when you place an order. Sometimes the email providers send emails to spam. Kindly, check your SPAM folder to see if your confirmation email was sent there.

5. I would like to make changes to my order or address, how can I do that?

If this happens to you, email us as soon as possible at [email protected], we MIGHT be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won’t be able to stop it. Contact us anyway, we still care and we’ll try to make it right for you. We know how frustrating it can be to pay for something you can’t use.

6. I have a question on my order or in general that’s not answered here, how can I get help?

Please email us at [email protected] and we’ll respond as soon as possible.

SECTION TWO: ABOUT OUR BLOG

1. I have more questions about the information you shared on your blog posts, how can I get more information?

You can get more help from our Chihuahua Center Community in our Private Facebook Group which is free to join. Click here to Join

2. Do you have a Facebook page?

Yes, we have a Facebook Page. Please, visit our page, you can like, share, and comment on our Facebook page. Click here

3. Do you have Instagram page?

Yes, we have an Instagram Profile. Please, visit our profile, you can follow, share, and comment on our Instagram page. Click here

4. Can I guest post on your blog?

Yes, you can guest post on our blog any relevant posts that meet our criteria. Just get in touch with us to verify your post meets our criteria. Email us at [email protected]

5. Can I advertise on your blog?

Yes, you can advertise with us anytime. Chihuahua Center is a highly engaged blog for chihuahua owners and chihuahua lovers focused on chihuahua health, happiness, and creating a quality community for chihuahua lovers. We also have an e-commerce store & tons of helpful dog-related content. We generate thousands of visitors per month all of whom are crazy about dogs. Just complete the simple intake form available to get in touch with us. Fill the form here

Back To Top
×Close search
Search
>